Platform - MindCare

Simple, secure point-of-contact

An end-to-end telepsychiatry platform

MindCare Core® is a flexible, end-to-end platform for telebehavioral health providing comprehensive scheduling, communication and reporting design with and for healthcare professionals.

Multi-tiered scheduling

Bottlenecks, removed

Manage schedules across offices, and time zones, drag-and-drop appointments, customize appointment settings, coordinate resources and providers with collaborative scheduling, and more.

Manage consult requests

Streamlined Communications

Streamline communication flow between hospital, clinic, call center, and telehealth provider through secure instant messaging and create a communication center for connecting providers with facilities. Interactive voice response (IVR) improves usability and enables streamlined call routing while our web portal facilitates exchange of clinical documentation and create a communication center for connecting providers with facilities.

Advanced Tracking + Reporting

Patient history at your fingertips

Track patients from arrival to departure and receive real-time updates on cancellations, manage and monitor cases in a queue, document cases within the system, track patient appointment history, service utilization trends, and no-show rates, identify inefficiencies and opportunities to improve workflow and productivity.

Flexible Tech Stack

Insights, made actionable

Tailor our software to your needs. Create your own labels, forms, and patient letters while allowing for custom API & CSS for developers, video integrations for online meetings and group consultations, and location management designed for enterprise-scale organizations.

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Created for the future of remote care

Designed by mental health professionals

Patient Queue Management

Our intelligent routing and queue management system helps seamlessly manage a flow of patients from an initial consultation request to completion of the tele-behavioral encounter.

Electronic Health Record (E.H.R.)

If needed, provider documents in MindCare Core. MindCare Core passes information with integration through secure transmission.

Full Tracking + Reporting Suite

Customized reporting available on various operating metrics.

Create Efficiencies

The system creates workflow efficiencies and improves overall operational excellence at healthcare facilities thereby enhancing the patient experience.

Communication

Communication between clinical teams is available through secure calls or messaging within the system.

24/7 Customer Support

The Customer Support team understands the urgency behind every customer call. Dedicated support 24 hours, 7 days week gives our clients a piece of mind that they are a phone call away for technical support.

HIPAA compliant secure video communication

Communication, made secure

Core® facilitates communication flow between hospital, clinic, call center, and telehealth provider.

Electronic health record (E.H.R.)

Health records, made accessible

Core® provides on demand access to health records enabling a collaborative engagement with our team and yours.

Schedule a demo

Want to learn more about Core?

Use the form or send us an email